Service and Support

    Service and Support

    Enjoy the comfort of knowing that exceptional service and support is available 24/7

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    Due to our consistent level of experience and training, MDS can support large-scale, national installations. MDS provides central coordination to assure successful implementation.

    Manufacturers and Integrators can turn to MDS to provide third party service support on a nationwide basis.  MDS certified technicians have completed a total of 160 hours of classroom training, plus an additional 40 hours per year of continuing education.

    Don’t be frustrated with poor quality or response from other providers.  Eliminate the hassle of spending hours on the phone with technical support or shipping products like your ID Card Printers back and forth for repair.  Let MDS take care of your needs!

    • On-site installation and operator training by certified service technicians.
    • On-site preventive maintenance agreements.
    • Fast on-site response to service calls.
    • Local inventory of most replacement parts and supplies.
    • Coordination of large, multi-site implementations, including Project Management.
    • Custom database connectivity and communications with other systems.
    • Custom software development.
    Tell us Your Needs -We will find the solution!
    mds-logo
    279 Conklin Street
    Farmingdale, New York 11735
    516.586.5520

    MDS Offers:

    Education: Colleges and Universities Every parent wants to be assured that their child is safe wherever they are getting their education.  Likewise,  every educational institute wants to make sure their school is secure and efficient as possible while keeping the budget in mind. Issuing secure ID cards for both students and staff is a great

    Strengthen your productivity through our solutions which will help lower operational costs and increase customer satisfaction by instantly issuing credit and debit cards on the spot.

    Player cards are one of the most valuable elements of running a successful casino and we can help you deliver stand out personalized player cards instantly.

    Metropolitan Data Solution’s healthcare solutions help make your operation run more smoothly, accurately and faster to make the experience for the patient and provider more satisfying.

    Every parent wants to be assured that their child is safe wherever they are getting their education. Every educational institute wants to make sure their school is secure and efficient as possible while keeping the budget in mind.

    Government high security ID cards for maximum security using top of the line technology for accessing federal offices

    Designing an access control and/or visitor management system is a great first step in the right direction. Create a higher level of security by restricting access to certain areas of your facility and tracking who has accessed these parts of the property.

    Stay ahead of the competition and stand out with our gift card and retail card programs.

    Start creating stronger relationships through irresistible membership and loyalty cards. Help strengthen your brand by implementing effective customer loyalty and membership cards.

    We allow you to enter international waters without having to worry about making a mistake, as we use our international experience.

    Execution is the single most important part of the whole process, poor execution can result in a lot of lost time and money.

    Education: Colleges and Universities Every parent wants to be assured that their child is safe wherever they are getting their education.  Likewise,  every educational institute wants to make sure their school is secure and efficient as possible while keeping the budget in mind. Issuing secure ID cards for both students and staff is a great

    Strengthen your productivity through our solutions which will help lower operational costs and increase customer satisfaction by instantly issuing credit and debit cards on the spot.

    Player cards are one of the most valuable elements of running a successful casino and we can help you deliver stand out personalized player cards instantly.

    Metropolitan Data Solution’s healthcare solutions help make your operation run more smoothly, accurately and faster to make the experience for the patient and provider more satisfying.

    Every parent wants to be assured that their child is safe wherever they are getting their education. Every educational institute wants to make sure their school is secure and efficient as possible while keeping the budget in mind.

    Government high security ID cards for maximum security using top of the line technology for accessing federal offices

    Designing an access control and/or visitor management system is a great first step in the right direction. Create a higher level of security by restricting access to certain areas of your facility and tracking who has accessed these parts of the property.

    Stay ahead of the competition and stand out with our gift card and retail card programs.

    Start creating stronger relationships through irresistible membership and loyalty cards. Help strengthen your brand by implementing effective customer loyalty and membership cards.

    We allow you to enter international waters without having to worry about making a mistake, as we use our international experience.

    Execution is the single most important part of the whole process, poor execution can result in a lot of lost time and money.

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